Sales Policy for Hometopis

Effective Date: March 13, 2025

Thank you for choosing Hometopis! We are dedicated to providing our customers with high-quality products and excellent service. Below is an overview of our Sales Policy, which outlines the terms and conditions for purchasing from our website.

1. Product Availability

  • Stock Availability: All products listed on our website are subject to availability. We strive to maintain accurate stock information and real-time updates, but availability may change due to fluctuations in demand or supply chain issues. In the event that a product is out of stock, we will notify you as soon as possible.

  • Custom Orders: For customized products, please note that additional time may be required for processing and delivery. We will inform you of any delays at the time of your order.

2. Pricing

  • Price Accuracy: We make every effort to ensure that the prices listed on our website are accurate and up to date. However, in the case of an error in pricing, we reserve the right to cancel or modify an order. You will be notified if a pricing error affects your order before it is processed.

  • Sales Tax: Applicable sales tax will be added to your order according to the tax rates for your shipping address. The sales tax amount will be calculated and displayed during checkout.

  • Shipping Fees: Shipping costs are calculated at checkout based on your location and chosen shipping method. You will see the shipping fee before completing your purchase.

3. Payment

  • Accepted Payment Methods: We accept a variety of secure payment methods, including credit/debit cards (Visa, MasterCard, American Express, Discover), and PayPal.

  • Payment Processing: Payments are processed securely via SSL encryption technology to ensure the safety of your financial information. The payment will be authorized at the time of purchase, and your order will be processed once the payment is confirmed.

4. Order Confirmation and Processing

  • Order Confirmation: After completing your order, you will receive an email confirmation containing your order details, including the products purchased, shipping address, and estimated delivery date. If you do not receive the confirmation email, please check your spam folder or contact our customer service team.

  • Order Processing: Orders are typically processed within 1-2 business days, excluding weekends and holidays. Orders for custom or pre-ordered items may take longer. You will be notified if any delay occurs.

5. Shipping and Delivery

  • Shipping Methods: We offer several shipping options to meet your needs, with costs calculated based on the selected method and delivery location. Shipping options and prices are displayed during checkout.

  • Delivery Times: Estimated delivery times vary depending on the shipping method and destination. Once your order has been shipped, you will receive tracking information to monitor your shipment’s progress.

  • Address Accuracy: It is your responsibility to provide accurate shipping information. We are not responsible for any delays or misdeliveries caused by incorrect or incomplete address details.

6. Order Modifications and Cancellations

  • Order Changes: If you wish to modify or cancel an order, please contact us as soon as possible. Orders that have been processed or shipped cannot be modified or canceled.

  • Refund for Cancellations: If an order is canceled before shipment, a full refund will be issued. Once the order has been shipped, it must be returned according to our Refund and Returns Policy.

7. Warranty

  • Product Warranty: All products sold by Hometopis come with a manufacturer’s warranty. The terms and duration of the warranty vary by product. Please refer to the product’s warranty information for details.

  • Extended Warranty: You may be eligible to purchase an extended warranty for certain products at the time of sale. Extended warranty terms will be provided with the product.

8. Returns and Refunds

  • Eligibility: Returns are accepted within 30 days of purchase, provided the product is in original, unused condition and in its original packaging. For more details, please refer to our Refund and Returns Policy.

  • Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact our customer service team immediately for assistance. We will work to resolve the issue by issuing a replacement or refund at no additional cost.

9. Customer Support

If you need assistance with your order, have any questions, or encounter any issues, our customer support team is here to help. Please contact us at:

Hometopis
4599 Thorn Street
Garden Grove, California
United States
Phone: 307-621-0431
Email: info@hometopis.xyz
Website: hometopis.xyz

10. Limitation of Liability

Hometopis will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our liability is limited to the total amount paid for the product or service in question.

11. Governing Law

These terms and conditions are governed by the laws of the State of California, United States. Any disputes arising from these terms will be resolved in the competent courts of Garden Grove, California.

12. Modifications to the Sales Policy

Hometopis reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. Please review this page periodically to stay informed about any changes.